Service & Delivery Policy

Last Updated: 31 August 2026

1. Nature of Service

CareBite provides digital online healthcare consultation services only. Patients subscribe monthly to chat with licensed doctors or dietitians through the CareBite mobile app and website. CareBite acts as a technology platform connecting patients with independent healthcare professionals.

2. Shipping & Physical Delivery

CareBite does not sell or ship any physical products. There is no shipping, courier, or postal delivery. All services are delivered electronically through the app immediately after successful payment.

3. Service Delivery Timeline

1. Subscription activation: Within minutes of successful online payment, the patient's monthly subscription is activated.
2. Consultation access: Once active, the patient can message their assigned doctor or dietitian for the full subscription month (24/7 chat access subject to professional availability).
3. Records pack: Additional health record capacity is added to the patient account immediately after payment.

4. Service Availability

CareBite is available in Pakistan. Users need a smartphone or computer with internet access. CareBite is not an emergency service — in a medical emergency, call 1122 or visit the nearest hospital.

5. Pricing

All prices are in Pakistani Rupees (PKR). See our full Product & Pricing List for current minimum prices and product details.

6. Support

For service or delivery questions, contact us at appdrlive@gmail.com or +92 301 7687176.